No returns are allowed on any ShyneDurags products in compliance with our hygiene standards. However, in cases where flaws in the workmanship are present upon delivery, a refund or replacement product will be issued.
Please contact us at firstname.lastname@example.org with your order number for replacement/refund approval.
In the case that you wish to cancel your order or change the address of postage. You must message our team within 2 hours of placing the order to give our team ample time to make adjustments. Please note that this can only be done if a "dispatched" notification has not been received.